Privacy Policy for InkMoya Creations
At InkMoya Creations, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, participate in our calligraphy workshops or courses, or use our custom stationery design and event calligraphy services.
1. Information We Collect
We collect information that allows us to provide our services, improve our offerings, and communicate effectively with you. The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, physical address, and payment information (e.g., credit card details) when you register for a workshop, course, or place an order for custom services.
- Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Communication Data: Content of communications with us, including inquiries, feedback, and customer support requests.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and manage our services, including processing registrations for workshops and courses, fulfilling custom stationery design orders, and arranging event calligraphy services.
- To process your transactions and send you related information, including purchase confirmations and invoices.
- To communicate with you about your account, services, and promotional offers, and to respond to your inquiries.
- To improve and personalize your experience on our site and with our services.
- To monitor the usage of our online platform and analyze trends to enhance our offerings.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations and enforce our terms and conditions.
3. Disclosure of Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, and marketing assistance. These service providers are obligated to protect your information and may only use it for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We regularly review our security procedures to consider new technologies and methods. However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Links to Other Websites
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our services are not intended for individuals under the age of 18 (Children). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- InkMoya Creations
- 2847 Mandela Avenue, Suite 12B
- Cape Town, WC 8001
- South Africa